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I was recently in Detroit at 5 AM and had a remarkable interaction with a woman at Starbucks. She should be the motivational speaker…not me. Check out this video I recorded with my phone — which is code for, “calm down, I know the quality isn’t that great!”

Looking for a motivational speaker for your event? Contact me here.

Brad Montgomery
Motivational Speaker, Inspirational Speaker, Fan of Detroit!

For people who prefer to read, here is the transcript:

Howdy. I’m Brad Montgomery. BradMontgomery.com. I’m still in happiness speakerthe Detroit airport. I wanted to put up one more video for you because I was struck yesterday with another person that really has figured out humor in the workplace. She works at Starbucks. She works in the airport. She works at Dallas-Ft. Worth. Alright, so you know how it is, you go to, we’ve all been to somewhere and boughten a drink. It’s no big deal. It is a big deal with this woman because she just made, she just owned this whole concourse. She owned the concourse. She was like the queen of Dallas-Ft. Worth airport. She was like holding forth at Starbucks and she was calling everybody up, “Hey how are you doing? Get up here! How are you? What are you doing? Where are you going?” Just a super unbelievably friendly woman. So as is my habit, I asked her, “What’s the deal? You know, how do you do this? How do you stay happy when it seems like people around you are not so happy with their job?” And she said, “Oh it’s up to me, baby. But really what makes me happy is making you happy.” It’s so simple, but it’s so cool. So social psychologists are going to call this flow, motivational speakers are going to call this motivation, customer service experts are going to call this, you know like “she’s in the zone, she’s doing her thing.” But I think what really struck me is that she knows what keeps her happy and she knows that when she invests in other people, the payback is twofold. Not only are her customers happy, I was thrilled. She called me baby. I loved it. “Okay, here’s your coffee, baby”. I loved it. Not only did she make her customers happy, but I’m in the airport, can you hear me talking? Not only did she keep her customers happy, but she keeps herself happy. By delivering service, she feels served. It’s just so, it’s such a basic truth, but it’s so easy to forget. So here is my challenge to you. What are you doing today to help others? And if you’re thinking you are having a crappy day, maybe the way out of your crappy day is to deliver excellent service to your teammate, to your managers, to the people who you’re managing, to your customers, to the people you are trying to sell. How can you make it better for them? And I think that what this woman at Starbucks is going to teach us is that by doing that, it will make it better for you. Happiness at work equals excellence at work. It’s so cool. Serve others, you become happy. Love it! Alright, Brad Montgomery. BradMontgomery.com. Thanks for being here.

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Happiness in the Detroit Airport?

It was 5 AM in Detroit when I recorded this video with my phone. Check it out!

happiness video

Read the blog post…. see the video here.

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Brad Montgomery is a laugh-out-loud funny motivational
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TYPOS!

 

Finally, some readers love to find typos, grammar errors and other sundry goofs. I occasionally leave them in just to make those people happy. So if you found some… Yippee! It’s you’re lucky day.

If you’re still reading this far down, you REALLY need to find a hobby. It’s over! All done.

 

 

 

 

 

 

 

Seriously dude. It’s time to get back to work. Don’t you have some email to return or something?

 

 

 

 

 

 

 

 

Ok, now you’re just pushing it. You need some serious help with time management. Move on baby! This thing is over!

 

 

 

 

 

 

 

 

 

Since you’re still here, here’s a video of a flash mob performance in Seattle. I love it for two reasons. One, the energy is undeniable. I’d love to be part of one, and I’d love to witness one. Second, what killer marketing for the TV show. Hire some dancers, and let YouTube have it’s way. I wish I had thought of it.

 

 

 

 

 

 

 

 

 

 

 

You must be craving more. Why are you here? I bet you have something that you SHOULD be doing but don’t want to. Clean your desk. Get coffee. Call your mom.

 

 

 

 

 

 

 

 

 

There has to be a better way to procrastinate than this!

Since you’re here …might as well check out my blog. (Hey! If you can’t fight it, embrace it!)