Just now back from Lowell, Massachusetts where I worked for Enterprise Bank. They have a yearly wellness day where they get their staff together, them the latest news about the bank and then they bring in a motivational speaker. Yippee! That’s me.
It was fun an funny. It was great to see the group laugh as we poked fun at everything from their founder to their recent (and impressive) awards to the way the stage was decorated.
But most of all we delivered a motivational message of appreciation and the joy to be found in delivering an outstanding customer experience.
Financial banking speaker? You betcha!
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Speaker: It turned out to be great. Employees loved it. I suggest you look him up and take him up on speaking at your next event. Thank you.
Brad: What? What? Did I miss something? What did I miss? So here’s the deal. We’re going to talk today about connecting fun and **** with excellence and what I love about them is you already get that. Enterprise, you guys are experts at this. You know, fun place to work, whatever.
Jamie: Hi, I’m Jamie Gabriel. I work for Enterprise Bank. I’m the Senior Human Resources Manager and I just had the pleasure of working with Brad Montgomery on a all-employee meeting session. Brad was lively and engaging and of course, as you would have expected, humorous. His presentation was filled with excellent stories that people could take back and apply within their own life and he also brought in some of our own business challenges that we wanted to consider and he had some humor to those as well.
Next speaker: Well, we have two sessions that Brad’s speaking at. The morning session’s already happened, got a lot of great feedback. People loved it, lots of laughs and we are looking forward to his afternoon performance.
Jamie: We had two sessions, one in the morning and Brad’s presentation was all the buzz throughout the course of the day. So employees loved it, they felt energized and they left feeling like they could make a difference and be humorous in their own work environments.
Brad: What if I gave you a couple of specific ways to stay happy, to remind yourself to stay happy? Would that be helpful? Of course it would because we spend so much of our time at work. Doesn’t it make sense to invest some energy, some calories into making sure that time at work is fun? And the science backs us up. We know this. We know that if we are better, or we are having fun at work, we are better at work. We’re healthier, right? Wellness? We saw that. We’re healthier, we are better, we are more resilient. We’re everything we need to be. Customer experience is easier. I just dropped that customer experience in there because it’s in my contract, so.
Next speaker: Brad really had them laughing and his message hit home for our employees and Ö
Next speaker: Yes, actually, I would say Brad’s experience as a certified speaking professional, you can tell that he’s taken the time to get to know the company and you don’t always get that with other speakers. So I think this is probably one of the best ones we’ve had so far.