If I were booking a health care motivational speaker, I’d want to know if they can actually do what they say. Wouldn’t you?
I’m just back from Tyler, Texas where I was charged with being a motivational speaker for Trinity Mother Francis Hospital and their leadership team; Directors, Managers, & C-Level Administrators. It was an amazing off site event. We laughed, we cried, — ok, we didn’t really cry — and best of all, we learned.
Part of my job was to motivate these leaders to go back and in turn motivate their teams to excel at customer service. This hospital is amazing, but recently had a key score regarding customer service drop a tiny bit. They of course wanted to get those numbers back up…. and this is where I came in.
Check out the video here:
Thanks Tyler! You rock Mary Mother Francis!
Are you looking for a health care speaker? A customer service speaker? Contact me here.
Mobile Post: Posted on-the-go by Brad Montgomery from his iPhone.
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Ok, for those of you who prefer to read, here’s the transcript of the health care speaker testimonial video.
Hi, I’m Tricia Cline with Trinity Mother Francis Hospitals and Clinics in Tyler, Texas. We had an event today; we were looking for the right speaker to deliver the right message for the right inspiration for what we need for healthcare change.
We all know in healthcare everyday it’s a different world. We’re stressing over what the changes are going to be and how we’re going to be still delivering great patient care. Brad Montgomery is your man.
He is the one who can bring it together for you with fun, laughter and interaction of your staff. So if you’re looking for the right message, the right person, the right man, he is your deliverer. Thanks.
Another thing I would like to add about Brad Montgomery: we had major concerns about how we were going to deliver the message, how we’re going to feel it in our heart, and Brad brought us together as a group and as a team. That as a team, and as a group, and as a family of healthcare providers, we can deliver the very best to our patients, our customers, their family members and then to our group and our society here in Tyler, Texas. And he can do the very same thing to deliver that message for you wherever you are.
Looking for a motivational speaker for your event? Contact me here.
First, the concept: As I told them in Las Vegas, it would be terrific, (but probably impossible) to create a memorable story for EVERY guest. But it IS possible to create a story for some of your guests.
