Interview with Dr. Benjamin Ritter on Self-Help and Leadership

Dr. Benjamin Ritter’s Background

I just interviewed Dr. Benjamin Ritter for the podcast and was blown away. He’s clever and smart. I love this guy! He’s thoughtful and an amazing listener. And best of all he has some really great ideas about self-help, leadership, and developing the people around us.

I had not met Ben before the recording. We were connected, and I knew he’d be a good guest; I did not know he’d be an amazing guest. What a lovely surprise.

He’s a fascinating guy. I absolutely encourage you to listen to the entire recording. But allow me to give just a few of my highlights.

First of all, when the interview was finished, I realized that I talk to somebody who is in the same business that I am in. Or at least similar businesses. Ben is an executive and leadership coach.
He works with people over time to become better people, employees, leaders, etc. Ben helps them find their best.

I feel like I do the same thing. Only the timelines are very different. I tend to get to work with leaders (specifically in the healthcare industry) over a short amount of time. It happens usually in one day. One hour to three hours. Occasionally I get to follow up with my audiences, but rarely. By contrast, Ben is a coach who works with people over time. He gets to work with them personally; one on one. Ben gets to really get into whatever it is that motivates these people to want to change. I’m a little jealous of that luxury, since I talk to the audience as a whole. He gets to focus on the individuals.

Show Some Love to Your Team

I asked him how he approaches coaching clients who want to improve their leadership, but basically admit that they do not care about the people they are leading. We talked about how some people in leadership feel that their team should just get the job done. They don’t need to be engaged and they don’t need to be happy. Just get your job done and get your reward.

By contrast, other leaders, understand that in order to get more productivity (and nearly every business metric as well) out of your team, the better approach is to let your team know that you care. One of the easiest ways to better know your team is to have consistent and frequent one-on-one meetings.

My question to Ben was, “How do you convince leaders who do not care about their people to understand the importance of this concept?”

He had a great and complex answer. But one of the things he mentioned was that he really needs to dive in to find out what motivates his clients.

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